Contact Brainshark Support

Email Technical Support
Free for everyone, you can email our support team anytime for quick resolution.
We will respond within 5 hours. Brainshark Customer Support Email hours are:
8 A.M. to 8 P.M. Eastern Time (U.S.) Monday through Friday (excluding holidays).
support@brainshark.com

Support Hotline
Contact our Support Hotline at (781) 370-8222
Hotline hours are 8:30 A.M. to 5 P.M. EST, Monday through Friday (excluding holidays).

Site Feedback
We are always interested in hearing about ways in which we could improve this site. We are also happy to know if you are finding the content that you need. If you have any feedback about this site, please send an email to CustomerSuccess@brainshark.com and we will get back to you.