Frequently Asked
Questions
What's New?
Customer Contest Winners:
Customers Tell Their Tales!
New Services:
Content Enhancement Services
New Documents:
Updated for V16!
New Tutorials:
Updated for V16!
Fun Shark Facts
Additional Resources
Documentation & Reference Guides
Brainshark Professional Services has created a series of reference documents and user guides to make it possible for you to build your own customized users manual. All aspects and features of Brainshark from content creation through tracking and reporting are available to you. All documentation is free to download, and most are available in Adobe Acrobat PDF format.
Product Version Release Presentations
Learn about specific versions of product releases.
See Version Release Presentations
Customer Connection News Archive
Read prior editions of Brainshark Customer Connection eNewsletters. Tips, techniques, and important updates.
Professional Services
Brainshark provides a conduit for connecting customers with partners to assist in presentation creation. We have partners specializing in graphic design, voice overs, and other presentation enhancements. Contact Brainshark Professional Services to request assistance in making your messages as compelling as possible.