Frequently Asked
Questions
What's New?
Customer Contest Winners:
Customers Tell Their Tales!
New Services:
Content Enhancement Services
New Documents:
Updated for V16!
New Tutorials:
Updated for V16!
Fun Shark Facts
Training and Customer Education
Online Instructor-led Courses
Brainshark provides a wide variety of value-added education programs to promote high adoption rates and ensure early and ongoing productivity from your Brainshark solution.
Current customers and partners may participate in our online training mini-sessions held each week. These live sessions focus on creating and delivering content, and administering your company's content and users within the Brainshark application. The mini-sessions are perfect as a refresher or when introducing new users to the application.
These sessions are available to all current customers and approved partners at no charge.
The following instrustor-led courses are currently available:
Online Training Sessions
View All Online Training Sessions
All Administration Sessions
View All Administration Sessions
Includes Manage Company, Manage Folders & Content, Manage Users & Groups and Administration Reporting Topics
All Authoring Sessions
Includes Authoring I - Just the Basics, Authoring II - Presentation Properties, Best Practices for Authors, Advanced Authoring - Manage Slides and Reporting for Authors Topics
All Authoring: Other Topics
Includes Merge Content, My Media Library and Adding Questions, Polls & Surveys Topics
All Wizards Sessions
Includes Creating a Presentation Wizard and Creating a Presentation from a Wizard Topics International_Dialing.pdf
For International Toll-Free Access to any of Brainshark's Free Online Training, click here.
Customized and on-site training
Customized online training sessions and on-site training are also available. For more information, please email us at pro_services@brainshark.com or contact support.