Become Brainshark Certified
Frequently Asked
Questions
What's New?
Customer Contest Winners:
Customers Tell Their Tales!
New Services:
Content Enhancement Services
New Documents:
Updated for V16!
New Tutorials:
Updated for V16!
Fun Shark Facts
Sharkbytes: Tutorials, Tips, and Techniques
New Users - Start Here
If you are new to Brainshark watch these three tutorials first.
Best Practices for Authors
Before you create your first Brainshark Presentation, watch this.
- Length: 13:04
Getting Started
For novices or as a refresher, learn how to prepare and create your first presentation.
- Length: 13:06
Next Steps for Authors
Now that you've seen Getting Started you are ready for the Next Steps.
- Length: 16:01
Best Practices
Save time and improve your content by watching these tutorials.
Best Practices for Using Media
Learn how to incorporate animations, video, and surveys into your Brainshark presentation.
- Length: 5:42
Best Practices for Using Animations
Learn how to use animations effectively in your presentations.
- Length: 7:37
Content Creation and Management
Whether you are building or editing content we have a tutorial for you.
Presentation Completion Criteria
This presentation will describe completion criteria and then show you how to set it up and report on it. It also covers how to access SCORM files for integration into your LMS.
- Length: 5:24
Managing Questions, Polls & Surveys
Learn how to create, manage and report on questions.
- Length: 6:55
Guest Authoring
Learn how to use your subject matter experts to create content no matter where they are located.
- Length: 4:48
Guest Voice
Use this step by step guide for adding audio via an emailed, guest author invitation.
- Length: 5:10
Media Library
Learn how to manage photos, logos, question backgrounds and background audio.
- Length: 6:23
Adding and Replacing Slides
Learn how simple it is to replace a Brainshark slide image without losing the recorded audio.
- Length: 4:11
Hyperlinks – Make your slides come alive!
Make any slide within a Brainshark presentation clickable by adding hyperlinks.
- Length: 5:22
Presentation Wizards - Create Wizard
Learn how a Brainshark author can create a Wizard so that other authors can access it and build presentations.
- Length: 6:33
Presentation Wizards - Create from Wizard
This presentation will guide the author through the entire process of using a Presentation Wizard to create a Brainshark presentation.
- Length: 5:10
Brainshark Standard Reports
Learn how to run the standard reports offered in Brainshark.
- Length: 10:02
Viewing Presentations
Everything you (or your audience) needs to know about watching a Brainshark presentation.
Brainshark Viewing Console
Learn everything you need to know about viewing a presentation.
- Length: 8:25
Brainshark Application Modules (Brainshark Options - Purchased Separately)
These tutorials describe additional modules that maximize the use of the platform.
Brainshark Content Portal
The Brainshark Content Portal has been enhanced with an improved look and feel and better performance and usability. Please take a moment to watch this presentation and learn how the portal can help you with your content management needs.
- Length: 4:09
Brainshark Viewer Clickpath Tracking
The Viewer Clickpath Tracking Reports make it possible for you to follow the specific clickpath behavior of the viewers.
- Length: 3:10
Content Archiving
If you have purchased the Content Archiving module, then this presentation will show you everything you need to know about archiving, restoring and reporting on your presentations.
- Length: 3:19
Brainshark CRM Integration
Demonstrates how Brainshark and your CRM work in the typical sales process, including a description of the web services and underlying technology.
- Length: 5:32
Content Approval
Learn everything you need to know to set up and execute the content approval process.
- Length: 6:10
Brainshark Live Meeting Gateway™
Learn the process and best practices for importing your Live Meeting recording to Brainshark.
- Length: 10:03
Brainshark Campaigns™ - Campaign Data and Best Practices
Based on real campaign results from our customers, learn Best Practices and ROI that you should strive for when using Brainshark for Sales Campaigns.
- Length: 10:48
Rapid Learning (Brainshark Option - Purchased Separately)
This content is appropriate for students, authors and administrators using Rapid Learning.
Brainshark Rapid Learning™ - Student Role
Students: Learn to navigate the Learning Locker, print certificates and run transcript reports.
- Length: 7:41
Rapid Learning™ Reports
This presentation will introduce you to how to run Course and Curriculum Enrollment reports in the Rapid Learning application.
- Length: 3:41
Brainshark Rapid Learning™ - Course Creation
Course Authors: Learn the process of creating and managing a course in Rapid Learning.
- Length: 10:03
Brainshark Rapid Learning™ - Curriculum Development
Course Authors and Learning Administrators: Learn the process of creating and managing a curriculum in Rapid Learning.
- Length: 4:09
Brainshark Rapid Learning™ - Student Management
Learning Managers and Learning Administrators: Learn to manage student activity such as enrollment, unenrollment and reminders.
- Length: 7:40
Brainshark Rapid Learning™ - Learning Management Role
Learning Administrator: Learn to manage users, groups, courses, and reports.
- Length: 8:07
Administration
If you are a Brainshark Company Administrator then you should watch all of these Sharktorials.
Manage Folders
Company Administrators: Learn how to create and manage folders and control access to content.
- Length: 5:50
Manage Groups
Discusses the purpose of groups and everything you need to know about adding and managing them.
- Length: 5:50
Manage Content
Company Adminstrators: Learn how to locate and manage all of the content in your Sharkive.
- Length: 3:49
Administration Reports
Company Administrators: Learn how to run administration only reports such as the Activity Summary Report.
- Length: 10:39
Presentation Wizards - Administration
Learn how to set up users and folders so that Presentation Wizards will be applied successfully.
- Length: 5:48
Manage Company
Learn how to set up your Brainshark Site and its Global Preferences in this Series of Brainshark Tutorials.
Manage Company: General Preferences (Module 1)
Length: 20:35
Manage Company: Presentation Settings (Module 2)
Length: 12:54
Manage Company: Manage Templates (Module 3)
Length: 3:46
Manage Company: Media Library (Module 4)
Length: 2:45
Manage Company: Advanced Options (Module 5)
Length: 7:06
Advanced Topics
Some sophisticated ways to use Brainshark for communicating.
Linking and Embedding Brainshark Presentations
Marketers: Learn how to embed Brainshark presentations into web pages in support of marketing programs - Gather additional intelligence and control display. View an Example
- Length: 7:18
Best Practices for Using Animations
Learn how to use animations effectively in your presentations.
- Length: 7:37
Podcasting Made Easy
An introduction to Podcasting and the technical resources to get started.
- Length: 6:04